Dental Front Office & Patient Care Coordinator

Johnson Family Dental; Portage (WI); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

401k plan

Job summary

Johnson Family Dental in Portage, WI, is seeking a compassionate and organized Patient Care Coordinator. This role involves being the first point of contact for patients, ensuring a positive experience from check-in to check-out.

Responsibilities include scheduling appointments, verifying insurance, and maintaining records. Candidates should have previous healthcare customer service experience and strong communication skills. Benefits include PTO, health insurance, and a 401k plan.

Qualifications

• Preferred previous dental front office or healthcare customer service experience.
• Experience in oral surgery or implant coordination strongly preferred.
• Strong communication skills and organization.

Responsibilities

• Welcome patients and provide a friendly first impression.
• Schedule appointments and manage daily provider schedule.
• Verify insurance benefits and assist with financial information.
• Answer phone calls and respond to patient inquiries.
• Process patient paperwork and maintain electronic records.
• Support office operations with a positive front desk environment.

Skills

Customer service

Oral surgery coordination

Interpersonal communication

Organizational skills

Job description

Johnson Family Dental in Portage, WI, is seeking a compassionate and organized Patient Care Coordinator. This role involves being the first point of contact for patients, ensuring a positive experience from check-in to check-out.

Responsibilities include scheduling appointments, verifying insurance, and maintaining records. Candidates should have previous healthcare customer service experience and strong communication skills. Benefits include PTO, health insurance, and a 401k plan.