Dental Front Office & Patient Care Coordinator

Endo1-Partner; Chelmsford (MA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical & Dental

Vision Coverage

Life Insurance

Disability Coverage

Pet Insurance

401(k) Plan

Identity Theft Protection

Legal Services

Hospital Coverage

Paid Time Off

Job summary

Specialty1 Partners’ Chelmsford, MA oral surgery office is seeking a Patient Care Coordinator to join our busy practice. You will support the front desk, guide patients through their visit, maintain records, and assist the clinical team so they can stay focused on care.

You will review forms, referrals, imaging, and insurance details; schedule appointments; process payments; ensure accurate EMR documentation; and help with prior authorizations while maintaining smooth patient flow.

Qualifications

• 1+ year of experience as a front office representative or similar role.
• Friendly, steady communicator in a busy environment.
• Comfortable learning insurance requirements and using that information for scheduling.
• Able to manage competing priorities with calm judgment.
• Strong written communication for patient messages and referrals.

Responsibilities

• Greet and check in/out patients, keep wait times low.
• Review forms, referrals, imaging, and insurance before visits.
• Handle high call volume with clear documentation.
• Schedule and confirm appointments with accuracy.
• Process payments following financial protocols.
• Maintain EMR documentation with same-day entries.
• Assist with prior authorizations by gathering records.
• Inform practitioners of appointment changes in real time.
• Monitor schedules and flag gaps before they impact flow.
• Restock and organize front office materials.

Skills

Front desk experience

Communication skills

Insurance knowledge

Multitasking

Team player

Tools

DSN Cloud Practice Management

Job description

Specialty1 Partners’ Chelmsford, MA oral surgery office is seeking a Patient Care Coordinator to join our busy practice. You will support the front desk, guide patients through their visit, maintain records, and assist the clinical team so they can stay focused on care.

You will review forms, referrals, imaging, and insurance details; schedule appointments; process payments; ensure accurate EMR documentation; and help with prior authorizations while maintaining smooth patient flow.