Dental Front Office Lead: Patient Experience & Ops

PrimeCare Benefits Group, Inc.™; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off and holidays

Competitive salary

Job summary

PrimeCare Benefits Group, Inc. is seeking an Assistant Office Manager to oversee the dental front desk, ensuring a smooth, patient-centered experience and coordinating administrative workflows.

You will lead the front office team, support financial processes, track metrics, manage claims and referrals, and serve as a liaison between patient experience and dental leadership. This is a full-time position based in Las Vegas, NV with competitive benefits.

Qualifications

• 2+ years of experience in a dental office front desk or administrative role.
• Strong understanding of dental terminology, insurance processes, claims, and scheduling systems.
• Proficiency with dental office software.
• Excellent communication, leadership, and customer service skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

Responsibilities

• Oversee daily front desk functions including patient check-in/out, scheduling, and communication.
• Lead, mentor, and support front office staff to maintain a collaborative, high-performing team.
• Coordinate Center Patient Experience initiatives and liaise with dental leadership.
• Manage scheduling for appointments, treatment plans, follow-ups, and referrals.
• Oversee weekly deposits and track daily metrics and KPIs.
• Manage claims and referrals, maintaining detailed records for reporting and compliance.
• Ensure HIPAA, OSHA, and privacy regulations are followed.

Skills

Communication

Leadership

Customer Service

Multitasking

Tools

Dental office software

Job description

PrimeCare Benefits Group, Inc. is seeking an Assistant Office Manager to oversee the dental front desk, ensuring a smooth, patient-centered experience and coordinating administrative workflows.

You will lead the front office team, support financial processes, track metrics, manage claims and referrals, and serve as a liaison between patient experience and dental leadership. This is a full-time position based in Las Vegas, NV with competitive benefits.