Dental Front Office & Insurance Coordinator (Dentrix)

Heartland Dental; Killeen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental in Killeen, TX is seeking an Insurance Coordinator to join our team. You will greet patients, manage front office duties, and coordinate with insurance companies while using Dentrix for scheduling and records.

The role emphasizes processing claims, posting payments, verifying benefits, and explaining coverage to patients, with opportunities for career growth in a supportive, patient-centered environment.

Qualifications

• Experience in a fast-paced, patient-centric environment.
• Strong communication and organizational skills.
• HIPAA training and protection of PHI required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and emails; communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental in Killeen, TX is seeking an Insurance Coordinator to join our team. You will greet patients, manage front office duties, and coordinate with insurance companies while using Dentrix for scheduling and records.

The role emphasizes processing claims, posting payments, verifying benefits, and explaining coverage to patients, with opportunities for career growth in a supportive, patient-centered environment.