Dental Front Office Coordinator: Scheduling & Insurance

Wave Dental Professionals; Dearborn Heights, Northern (MI, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement plan

Career growth and advancement

Supportive management team

Collaborative clinical and admin team

Modern facility and technology

Job summary

Cambridge Dental Group – Dearborn Heights, MI is seeking a Patient Coordinator to join our front office team. The ideal candidate has 1+ year of dental office experience and is organized, personable, and comfortable with insurance verification and scheduling.

Responsibilities include greeting patients, scheduling, coordinating referrals, verifying benefits, billing, and maintaining accurate records in a fast-paced environment. Open Dental experience is a plus.

Qualifications

• Must have 1+ year of dental office experience.
• Experience with dental insurance verification, claims, and billing is preferred.
• Knowledge of PPO and Medicaid is a plus.
• Open Dental experience preferred.
• Strong scheduling and organizational skills.

Responsibilities

• Welcome patients and provide a warm, professional experience from check-in to check-out.
• Schedule and coordinate patient appointments and treatment.
• Coordinate referrals and complex treatment schedules.
• Verify dental insurance benefits and eligibility.
• Submit and follow up on insurance claims.
• Collect patient payments and explain financial policies.
• Follow up on outstanding patient balances.
• Maintain accurate patient records and appointment information.
• Communicate with clinical team members to ensure a smooth patient experience.
• Help keep the front office running efficiently in a fast-paced environment.

Skills

Dental front office

Scheduling

Customer service

Insurance verification

Education

High School Diploma or equivalent

Tools

Open Dental

Job description

Cambridge Dental Group – Dearborn Heights, MI is seeking a Patient Coordinator to join our front office team. The ideal candidate has 1+ year of dental office experience and is organized, personable, and comfortable with insurance verification and scheduling.

Responsibilities include greeting patients, scheduling, coordinating referrals, verifying benefits, billing, and maintaining accurate records in a fast-paced environment. Open Dental experience is a plus.