Patient Coordinator

Cambridge Dental Group; Dearborn Heights (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement plan

Career growth and advancement

Supportive management team

Modern facility and technology

Opportunity to grow with an expanding️

Job summary

Cambridge Dental Group in Dearborn Heights, MI, is seeking an experienced Patient Coordinator to join our busy front office team.

You will welcome patients, schedule appointments, verify insurance, submit claims, collect payments, and coordinate referrals in a fast-paced environment. A 1+ year dental office experience is required; Open Dental knowledge is a plus. We offer competitive pay and benefits.

Join our established and expanding dental group and grow with us in a collaborative environment.

Qualifications

• 1+ year of dental office experience required.
• Experience with dental insurance verification, claims, and billing.
• Knowledge of PPO and Medicaid insurance is a plus.
• Open Dental experience preferred.

Responsibilities

• Welcome patients and provide a warm, professional experience from check-in to check-out.
• Schedule and coordinate patient appointments and treatment.
• Coordinate referrals and complex treatment schedules.
• Verify dental insurance benefits and eligibility.
• Submit and follow up on insurance claims.
• Collect patient payments and explain financial policies.
• Follow up on outstanding patient balances.
• Maintain accurate patient records and appointment information.
• Communicate with clinical team members to ensure a smooth patient experience.
• Help keep the front office running efficiently in a fast-paced environment.

Skills

Dental front office

Scheduling

Insurance verification

Billing

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Open Dental

Job description

Description

Patient Coordinator – Full Time

Cambridge Dental Group – Dearborn Heights, MI

Join Our Team!

Cambridge Dental Group is a busy, growing dental practice in Dearborn Heights, and we’re looking for an experienced Patient Coordinator to join our front office team.

If you’re organized, personable, confident with patients, and have a strong understanding of dental scheduling and insurance, we’d love to meet you!

MUST HAVE 1+ YEAR OF DENTAL OFFICE EXPERIENCE

Schedule

• Full-time position
• Alternating Saturdays required

What You’ll Do

• Welcome patients and provide a warm, professional experience from check-in to check-out
• Schedule and coordinate patient appointments and treatment
• Coordinate referrals and complex treatment schedules
• Verify dental insurance benefits and eligibility
• Submit and follow up on insurance claims
• Collect patient payments and explain financial policies
• Follow up on outstanding patient balances
• Maintain accurate patient records and appointment information
• Communicate with clinical team members to ensure a smooth patient experience
• Help keep the front office running efficiently in a fast-paced environment

What We’re Looking For

• 1+ year of dental office experience required
• Previous dental front office experience strongly preferred
• Experience with dental insurance verification, claims, and billing
• Knowledge of PPO and Medicaid insurance is a plus
• Experience with Open Dental preferred
• Strong scheduling and organizational skills
• Excellent communication and customer service skills
• Professional, dependable, and team-oriented
• Comfortable working in a busy, high-volume dental environment

What We Offer

• Competitive pay based on experience
• Medical, dental, and vision insurance
• Paid time off
• Retirement plan
• Career growth and advancement opportunities
• Supportive management team
• Collaborative clinical and administrative environment
• Modern facility and technology
• Opportunity to grow with an established and expanding dental group

Requirements

Education and Training

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status: Hourly

Reports to: Operations Manager.