Patient Coordinator

Wave Dental Professionals; Dearborn Heights, Northern (MI, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement plan

Career growth and advancement

Supportive management team

Collaborative clinical and admin team

Modern facility and technology

Job summary

Cambridge Dental Group – Dearborn Heights, MI is seeking a Patient Coordinator to join our front office team. The ideal candidate has 1+ year of dental office experience and is organized, personable, and comfortable with insurance verification and scheduling.

Responsibilities include greeting patients, scheduling, coordinating referrals, verifying benefits, billing, and maintaining accurate records in a fast-paced environment. Open Dental experience is a plus.

Qualifications

• Must have 1+ year of dental office experience.
• Experience with dental insurance verification, claims, and billing is preferred.
• Knowledge of PPO and Medicaid is a plus.
• Open Dental experience preferred.
• Strong scheduling and organizational skills.

Responsibilities

• Welcome patients and provide a warm, professional experience from check-in to check-out.
• Schedule and coordinate patient appointments and treatment.
• Coordinate referrals and complex treatment schedules.
• Verify dental insurance benefits and eligibility.
• Submit and follow up on insurance claims.
• Collect patient payments and explain financial policies.
• Follow up on outstanding patient balances.
• Maintain accurate patient records and appointment information.
• Communicate with clinical team members to ensure a smooth patient experience.
• Help keep the front office running efficiently in a fast-paced environment.

Skills

Dental front office

Scheduling

Customer service

Insurance verification

Education

High School Diploma or equivalent

Tools

Open Dental

Job description

Description

Patient Coordinator – Full Time

Cambridge Dental Group – Dearborn Heights, MI

Join Our Team!

Cambridge Dental Group is a busy, growing dental practice in Dearborn Heights, and we’re looking for an experienced Patient Coordinator to join our front office team.

If you’re organized, personable, confident with patients, and have a strong understanding of dental scheduling and insurance, we’d love to meet you!

MUST HAVE 1+ YEAR OF DENTAL OFFICE EXPERIENCE

Schedule

• Full-time position
• Alternating Saturdays required

What You’ll Do

• Welcome patients and provide a warm, professional experience from check-in to check-out
• Schedule and coordinate patient appointments and treatment
• Coordinate referrals and complex treatment schedules
• Verify dental insurance benefits and eligibility
• Submit and follow up on insurance claims
• Collect patient payments and explain financial policies
• Follow up on outstanding patient balances
• Maintain accurate patient records and appointment information
• Communicate with clinical team members to ensure a smooth patient experience
• Help keep the front office running efficiently in a fast-paced environment

What We’re Looking For

• 1+ year of dental office experience required
• Previous dental front office experience strongly preferred
• Experience with dental insurance verification, claims, and billing
• Knowledge of PPO and Medicaid insurance is a plus
• Experience with Open Dental preferred
• Strong scheduling and organizational skills
• Excellent communication and customer service skills
• Professional, dependable, and team-oriented
• Comfortable working in a busy, high-volume dental environment

What We Offer

• Competitive pay based on experience
• Medical, dental, and vision insurance
• Paid time off
• Retirement plan
• Career growth and advancement opportunities
• Supportive management team
• Collaborative clinical and administrative environment
• Modern facility and technology
• Opportunity to grow with an established and expanding dental group

Requirements

Education and Training

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status: Hourly

Reports to: Operations Manager.