Dental Front Office Coordinator - Phinney Ridge Dental

Mosaic Dental Collective, LLC; Seattle (WA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive pay & benefits (health, 40

Vacation and holidays

Supportive team

Training & development

Career growth

Job summary

Phinney Ridge Dental is seeking an experienced Front Office Coordinator to join our team. You will be the first contact for patients, help set appointments, verify insurance, collect co-pays, and support a welcoming, financially viable practice.

This role reports to the Office Manager, offers 4 days per week (Mon–Fri), and a hourly range of $28.15–$32.38. We value organization, communication, and patient advocacy in a warm, patient-centered environment.

Qualifications

• High school diploma or GED or equivalent.
• 1 year dental front office experience required, prior dental insurance coordination experience preferred.
• Excellent organizational skills.
• Excellent interpersonal communication skills.
• Patient advocate; empathetic, adaptable, and ethical.
• Ability to multitask effectively.
• Proficient in Microsoft Office.
• Prior experience with Open Dental software preferred.

Responsibilities

• New patient and hygiene coordination.
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Obtain necessary insurance pre-authorizations.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Prepare and sterilize rooms and instruments with care and consistency
• Help keep the day flowing with a proactive, can-do attitude
• Other duties and responsibilities as assigned by the office manager.

Skills

Excellent organizational skills

Excellent interpersonal communication

Patient advocate; empathetic, adaptive

Ability to multitask effectively

Proficient in Microsoft Office

Education

High school diploma or GED or equivalent

Tools

Open Dental Software

Job description

Phinney Ridge Dental is looking for an experienced and dedicated Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.

In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is$28.15-$32.38per hour depending on experience. Schedule is 4 days/week Mon- Fri.

What You’ll Be Accountable For:

• New patient and hygiene coordination
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Obtain necessary insurance pre-authorizations.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Prepare and sterilize rooms and instruments with care and consistency
• Help keep the day flowing with a proactive, can-do attitude
• Other duties and responsibilities as assigned by the office manager.

• High school diploma or general education degree (GED) or equivalent
• 1 year dental front office experience required, prior dental insurance coordination experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Prior experience with Open Dental software preferred

• Competitive pay and comprehensive benefits (health, dental, vision, 401k with match)
• Vacation and holiday/floating holiday pay
• A supportive team that respects your time and talents
• Ongoing training and development through Mosaic’s network
• A chance to grow your career in a warm, patient-centered environment