Dental Front Office Coordinator - Queen Anne Hilltop Dental

Mosaic Dental Collective, LLC; Seattle (WA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive pay and benefits

Vacation and holiday pay

Supportive team environment

Ongoing training and development

Career growth opportunities

Job summary

Queen Anne Hilltop, part of Mosaic Dental Collective, LLC, seeks an experienced Front Office Coordinator to join a patient-centered dental team in Seattle, WA. You will partner with clinicians to create a welcoming experience while maintaining financial viability for the practice.

You’ll be the first contact for patients, manage schedules, verify insurance, and collect co-pays at checkout. This hourly role is Mon-Fri with a competitive compensation range.

Qualifications

• 1 year dental front office experience required, prior dental insurance coordination preferred.
• Must be organized, patient-focused and ethical with strong communication.

Responsibilities

• New patient and hygiene coordination.
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Obtain insurance pre-authorizations.
• Ensure compliance with policies and regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Prepare and sterilize rooms and instruments with care.
• Support day-to-day operations with a proactive attitude.
• Other duties as assigned by the Office Manager.

Skills

Excellent organizational skills

Excellent interpersonal communication

Patient advocate; empathetic

Education

High school diploma or GED

Tools

Microsoft Office

Open Dental

Job description

Queen Anne Hilltop is looking for an experienced and dedicated Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.

In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is $28.15-$32.38 per hour depending on experience. Schedule is 5 days/week Mon- Fri.

What You’ll Be Accountable For:

• New patient and hygiene coordination
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Obtain necessary insurance pre-authorizations.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Prepare and sterilize rooms and instruments with care and consistency
• Help keep the day flowing with a proactive, can-do attitude
• Other duties and responsibilities as assigned by the office manager.

• High school diploma or general education degree (GED) or equivalent
• 1 year dental front office experience required, prior dental insurance coordination experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Prior experience with Open Dental software preferred

• Competitive pay and comprehensive benefits (health, dental, vision, 401k with match)
• Vacation and holiday/floating holiday pay
• A supportive team that respects your time and talents
• Ongoing training and development through Mosaic’s network
• A chance to grow your career in a warm, patient-centered environment