Dental Front Office Coordinator: Patient Experience

The-Smilist-Denta; Town of Clifton Park (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career growth

Job summary

The Smilist is seeking a Patient Coordinator in Clifton Park, NY. Join a warm, professional dental team focused on exceptional patient care and positive patient experiences.

This full-time role supports the front desk, patient communications, scheduling, and coordination with clinicians to keep the daily schedule efficient. We offer competitive compensation and a comprehensive benefits package including health, dental, and vision insurance, with opportunities for professional growth within the

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Cross training for dental assisting strongly desired.

Responsibilities

• Welcome and assist patients, creating a warm, positive first impression.
• Handle front desk communications, answer calls, relay messages, and stay professional.
• Coordinate patient check-in, verify information and insurance details.
• Support payment collection and explain balances clearly.
• Keep the office organized with accurate administrative records.
• Assist with scheduling and minimize gaps in the calendar.
• Coordinate with the clinical team to keep daily schedules running smoothly.
• Guide patients through visits to encourage ongoing care and return visits.

Skills

Communication

Organization

Multitasking

Teamwork

Tools

Dentrix

Job description

The Smilist is seeking a Patient Coordinator in Clifton Park, NY. Join a warm, professional dental team focused on exceptional patient care and positive patient experiences.

This full-time role supports the front desk, patient communications, scheduling, and coordination with clinicians to keep the daily schedule efficient. We offer competitive compensation and a comprehensive benefits package including health, dental, and vision insurance, with opportunities for professional growth within the