Dental Front Desk & Patient Experience Lead

The-Smilist-Denta; Middle Island (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

Educational growth opportunities

Impact on patient health

Job summary

The Smilist in Middle Island, NY is seeking a Dental Patient Coordinator to provide friendly, efficient front-desk support and ensure smooth patient flow. You will verify insurance, collect payments, and coordinate communication with patients in a professional, welcoming environment.

Ideal candidates have experience as a Dental/Medical receptionist, excellent customer service, and strong communication skills, with the ability to multitask in a busy dental office.

Qualifications

• Proven experience as a Dental or Medical Receptionist preferred.
• Strong background in customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and handle multiple tasks efficiently.
• Attention to detail and a positive attitude.

Responsibilities

• Answering the office phone and distributing calls or messages accordingly.
• Checking-in patients (verifying insurance and confirming patient information).
• Collecting payments.
• Communicating patient’s arrival promptly.
• Managing administrative records.
• Getting patients into the office to support office success.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Tools

Dentrix

Job description

The Smilist in Middle Island, NY is seeking a Dental Patient Coordinator to provide friendly, efficient front-desk support and ensure smooth patient flow. You will verify insurance, collect payments, and coordinate communication with patients in a professional, welcoming environment.

Ideal candidates have experience as a Dental/Medical receptionist, excellent customer service, and strong communication skills, with the ability to multitask in a busy dental office.