Dental Front Desk Coordinator | Patient Experience

The Smilist; Village of Bellerose (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Job summary

The Smilist in Bellerose, NY is seeking a friendly dental receptionist to welcome patients, manage front desk communications, and coordinate check-ins. This full-time position supports the clinical team and emphasizes patient experience in a fast-paced dental office.

You will handle scheduling, insurance details, and payments while contributing to a warm, professional environment and patient-centric care. Training and growth opportunities are available.

Qualifications

• Previous experience as a dental receptionist or dental front desk coordinator.
• Endodontics experience a plus.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Team collaboration

Tools

Dentrix

Job description

The Smilist in Bellerose, NY is seeking a friendly dental receptionist to welcome patients, manage front desk communications, and coordinate check-ins. This full-time position supports the clinical team and emphasizes patient experience in a fast-paced dental office.

You will handle scheduling, insurance details, and payments while contributing to a warm, professional environment and patient-centric care. Training and growth opportunities are available.