Dental Front Office Coordinator — 4-Day Week & Benefits

Forestfamily; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Health, dental, and vision insurance

Paid holidays and paid time off

Four-day workweek

One half-day Saturday per month

Supportive, collaborative team

Job summary

Forest Family Dentistry in Burnet, TX seeks a Patient Care Coordinator to join our friendly, collaborative team. This full-time role involves welcoming patients, handling calls, scheduling multiple providers, and guiding patients through treatment costs and insurance options.

The ideal candidate is patient-focused, organized, and capable of managing multiple priorities in a fast-paced dental office environment. Dental office experience is a plus.

Qualifications

• Friendly, compassionate, and patient-focused approach.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a busy environment.
• Dental office and insurance experience preferred.

Responsibilities

• Welcome patients with warmth and professionalism
• Uphold our company’s core values in every interaction
• Answer incoming calls and assist patients with their questions
• Schedule and confirm appointments for multiple providers
• Help maintain productive schedules while supporting a smooth patient flow
• Review treatment fees, insurance estimates, and payment options with patients
• Collect patient payments and accurately document account information
• Navigate dental insurance plans and help patients understand their benefits
• Maintain accurate and up-to-date patient records
• Collaborate with clinical and administrative team members
• Assist with general administrative responsibilities as needed

Skills

Friendly demeanor

Communication skills

Patient-focused

Organizational skills

Multi-tasking

Team player

Job description

Forest Family Dentistry in Burnet, TX seeks a Patient Care Coordinator to join our friendly, collaborative team. This full-time role involves welcoming patients, handling calls, scheduling multiple providers, and guiding patients through treatment costs and insurance options.

The ideal candidate is patient-focused, organized, and capable of managing multiple priorities in a fast-paced dental office environment. Dental office experience is a plus.