Dental Front Office Coordinator

Dentistry LLC; Tucson (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) retirement plan with company匹配

Paid holidays

Paid time off (PTO)

Health insurance

Vision insurance

Life insurance

Dental benefits

Job summary

Dentistry LLC is seeking a friendly, organized Dental Front Office Coordinator in Tucson, AZ. The role focuses on delivering an exceptional patient experience while keeping daily operations running smoothly in a busy dental practice.

You will engage with patients, manage scheduling, verify insurance, present treatment plans, and handle payments. This on-site, full-time position offers a team-oriented environment and opportunities to grow within the practice.

Qualifications

• Dental experience is preferred.
• Experience with scheduling and practice-management software is preferred.
• Ability to explain treatment plans and financial arrangements to patients.
• Experience with patient check-in/check-out and payment collection.
• Recall and follow-up coordination is valued.

Responsibilities

• Welcome patients warmly and professionally.
• Answer calls and assist patients with questions and appointments.
• Manage patient check-in and check-out.
• Explain treatment plans, financial arrangements, and office policies.
• Provide excellent customer service and maintain a welcoming atmosphere.
• Maintain productive doctor and hygiene schedules.
• Schedule appointments per office protocols and confirm appointments.
• Coordinate with clinical team on scheduling changes.
• Verify insurance eligibility and benefits.
• Prepare estimates and discuss financial arrangements.
• Collect copays and balances and assist with claims.

Skills

Excellent communication

Customer service

Organization

Attention to detail

Multitasking

Dependable

Professional

Teamwork

Tools

Dental scheduling software

Job description

Dental Front Office Coordinator

Pay: $18.00–$22.00 per hour, based on experience and qualifications
Job Type: Full-time, on-site
Location: Tucson, AZ

About the Position

We are looking for a friendly, dependable, organized, and motivated Dental Front Office Coordinator to join our team!

Our Front Office Coordinator plays an essential role in providing an exceptional patient experience while keeping the daily operations of our dental practice running smoothly and efficiently.

We are seeking someone who enjoys working with people, takes initiative, communicates effectively, and thrives in a positive, team-oriented environment.

Key Responsibilities

Patient Experience & Communication

• Welcome patients warmly and professionally.

• Answer incoming calls and assist patients with questions and appointments.

• Manage patient check-in and check-out.

• Explain treatment plans, financial arrangements, and office policies.

• Provide excellent customer service and maintain a welcoming atmosphere.

Scheduling & Patient Coordination

• Maintain productive doctor and hygiene schedules.

• Schedule appointments according to established office protocols.

• Confirm appointments and proactively fill cancellations.

• Contact patients with overdue recalls and unscheduled treatment.

• Coordinate emergency appointments and patient follow-up.

• Communicate scheduling changes with the clinical team.

Insurance & Financial Responsibilities

• Verify dental insurance eligibility, benefits, and coverage.

• Obtain and document insurance benefit breakdowns.

• Prepare treatment estimates and discuss financial arrangements.

• Collect copays, deductibles, patient portions, and outstanding balances.

• Assist with insurance claims and follow-up.

• Ensure treatment plans and financial documents are properly signed.

Administrative & Team Responsibilities

• Maintain accurate patient records and documentation.

• Complete assigned reports and administrative tasks.

• Follow HIPAA requirements and maintain patient confidentiality.

• Work collaboratively with doctors, hygienists, assistants, and management.

• Follow established office policies and scheduling protocols.

• Take initiative, solve problems, and support teammates.

• Contribute to a positive, accountable, and efficient workplace.

Qualifications

Dental experience is preferred.

We are especially interested in candidates who have experience with:

• Dental scheduling and practice-management software.

• Dental insurance verification and benefit breakdowns.

• Treatment plan presentation and patient financial arrangements.

• Patient check-in, check-out, and payment collection.

• Recall and unscheduled treatment follow-up.

Additional Qualifications

• Excellent communication and customer service skills.

• Strong organization and attention to detail.

• Ability to multitask in a busy dental practice.

• Dependable, punctual, and professional.

• Comfortable discussing treatment costs and collecting payments.

• Ability to work independently and as part of a team.

• Willingness to learn and follow established office systems.

Work Schedule

Monday–Thursday: 7:00 AM–4:00 PM, with a one-hour unpaid lunch each day.

Friday: 8:00 AM–2:00 PM.

Total: Approximately 38 paid hours per week.

Benefits

We offer a competitive benefits package to eligible full-time employees, including:

• 401(k) retirement plan with company matching

• Paid holidays

• Paid time off (PTO)

• Health insurance

• Vision insurance

• Life insurance

• Dental benefits

Benefits are subject to eligibility requirements and plan terms.

Why Join Our Team?

We believe that a successful dental practice starts with a strong, supportive team. We value excellent patient care, teamwork, accountability, and opportunities for professional growth.

We are looking for someone who takes pride in their work, enjoys helping patients, and wants to contribute to the long-term success of our practice.