Dental Front Office Coordinator

Socket.dev; Richmond (VT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO & holidays

Medical insurance

Vision coverage

Dental allowance

401(k) eligibility

Job summary

Richmond Dental in Richmond, VT is seeking a full-time Front Desk Administrator to manage appointments, present treatment plans, and ensure smooth office operations. You will support the clinical team, maintain accurate records, and provide excellent patient service in a fully digital dental office.

Ideal candidates have dental office experience, strong communication, and proficiency with Dentrix and MS Office. A positive, collaborative attitude and commitment to ongoing education are expected.

Qualifications

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and procedures.
• Familiarity with MS Office and dental practice management software.
• Willingness to advance skills through continuing education.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to optimize provider time.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally in high-pressure situations.
• Maintain a positive and professional image within the workspace.
• Support clinical team with setup/breakdown and sterilization duties.
• Perform other duties per management as assigned.

Skills

Dental office exp

Dentrix exp

Communication skills

OSHA HIPAA

MS Office

Team player

Patient comfort

CE opportunities

Punctuality

Education

High School Degree

Prior front desk exp (medical/dental)

People management / coordination

Tools

Dentrix

Microsoft Office

Job description

Overview

Richmond Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Full-time Schedule

Monday 8:30am-5pm; Tuesday, Wednesday, & Thursday 7:30am-4pm; Friday 7:30am-3pm

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education and Experience

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing andbending.
• Must be able to lift <15 pounds at times.

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• 401(k) Eligibility
• And many more!

*Benefits are subject to change and eligibility*

The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.

Our Mission & Values:

To make the teams, patients, and practices we support healthier and happier.