Dental Front Office & Admin Specialist

Heartland Dental; Rolla (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Forum Dental - Rolla, part of Heartland Dental, is seeking a Business Assistant to support the front office, handle scheduling, insurance claims, and patient communications. The role emphasizes patient service, accurate recordkeeping, and teamwork within a dental-office environment.

Ideal candidates have at least 1 year in a dental/medical setting, experience with insurance billing, and familiarity with Dentrix.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibility.

Responsibilities

• Greet and welcome patients at the office.
• Manage front office duties including phones, mail and emails.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File and follow up on insurance claims; verify benefits and coverage.
• Post insurance and patient payments; manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

HIPAA training

Tools

Dentrix

Job description

Forum Dental - Rolla, part of Heartland Dental, is seeking a Business Assistant to support the front office, handle scheduling, insurance claims, and patient communications. The role emphasizes patient service, accurate recordkeeping, and teamwork within a dental-office environment.

Ideal candidates have at least 1 year in a dental/medical setting, experience with insurance billing, and familiarity with Dentrix.