Dental Front Office & Business Support Specialist

Heartland; Hales Corners (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is hiring a Business Assistant for Forward Dental - Hales North in Hales Corners, WI. The role focuses on welcoming patients, coordinating front-office tasks, and supporting insurance and billing processes to ensure a smooth patient experience.

The position offers Monday–Friday, 8 hours per day, with a compensation of $19.00–$25.00 per hour, based on experience. Training is available for the right candidate, and a positive, customer-focused attitude is essential.

Qualifications

• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• HIPAA training and PHI protection responsibilities

Responsibilities

• Greeting and checking in patients
• Answering phones and scheduling appointments
• Supporting patient communication and office flow
• Assisting with insurance, billing, and front office tasks as trained
• Partnering with the clinical team to create a great patient experience
• Utilize Dentrix for patient scheduling and records

Skills

Customer service

Communication skills

Greeting patients

Multitasking

Positive attitude

Front office experience

Tools

Dentrix

Job description

Heartland Dental is hiring a Business Assistant for Forward Dental - Hales North in Hales Corners, WI. The role focuses on welcoming patients, coordinating front-office tasks, and supporting insurance and billing processes to ensure a smooth patient experience.

The position offers Monday–Friday, 8 hours per day, with a compensation of $19.00–$25.00 per hour, based on experience. Training is available for the right candidate, and a positive, customer-focused attitude is essential.