Dental Front Office Assistant - Patient-Focused Team Player

Heartland Dental; Hales Corners (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental - Forward Dental - Hales North in Hales Corners, WI is seeking a friendly Business Assistant to join our front office team. The role focuses on delivering outstanding patient service, greeting guests, answering phones, scheduling, and supporting billing and insurance tasks.

This position offers a Monday–Friday schedule, competitive hourly pay ($19.00-$25.00), benefits, and training. Prior dental office experience is helpful but not required; a positive attitude and willingness

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI as required.

Responsibilities

• Greeting and checking in patients.
• Answering phones and scheduling appointments.
• Supporting patient communication and office flow.
• Assisting with insurance, billing, and front office tasks as trained.
• Partnering with clinical team to create a great patient experience.

Skills

Customer service

Communication

Organization

Phone greeting

Multitasking

Positive attitude

Tools

Dentrix

Job description

Heartland Dental - Forward Dental - Hales North in Hales Corners, WI is seeking a friendly Business Assistant to join our front office team. The role focuses on delivering outstanding patient service, greeting guests, answering phones, scheduling, and supporting billing and insurance tasks.

This position offers a Monday–Friday schedule, competitive hourly pay ($19.00-$25.00), benefits, and training. Prior dental office experience is helpful but not required; a positive attitude and willingness