Dental Front Office Business Assistant (Tue–Fri)

Heartland Dental; Fishers (IN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(K) retirement plan

Bonus opportunities

Paid holidays

PTO accrual starting

Job summary

Brookschool Dental Care, located in Fishers, IN, is seeking a Business Assistant to join our front office team. You’ll greet patients, manage calls and scheduling, and coordinate with insurance using Dentrix to support multiple providers and ensure smooth operations.

The role emphasizes patient-first service, teamwork, and ongoing learning within Heartland Dental's network, with comprehensive benefits and growth opportunities.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI protection required; protect patient information.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Job description

Brookschool Dental Care, located in Fishers, IN, is seeking a Business Assistant to join our front office team. You’ll greet patients, manage calls and scheduling, and coordinate with insurance using Dentrix to support multiple providers and ensure smooth operations.

The role emphasizes patient-first service, teamwork, and ongoing learning within Heartland Dental's network, with comprehensive benefits and growth opportunities.