Dental Front Office Assistant — Patient-First, No Weekends

Heartland Dental; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Watergrass Dental Care in Wesley Chapel, FL, seeks a Dental Front Office Assistant to join our team. Schedule includes weekdays with no weekends; you will greet patients, manage phones and emails, and coordinate with insurance providers to ensure smooth office operations.

Proficiency with Dentrix and strong communication is essential. The role offers training, competitive benefits, and opportunities for growth within Heartland Dental's network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI protection required.
• Dentrix or other dental software experience is a plus.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Excellent communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Watergrass Dental Care in Wesley Chapel, FL, seeks a Dental Front Office Assistant to join our team. Schedule includes weekdays with no weekends; you will greet patients, manage phones and emails, and coordinate with insurance providers to ensure smooth office operations.

Proficiency with Dentrix and strong communication is essential. The role offers training, competitive benefits, and opportunities for growth within Heartland Dental's network.