Dental Front Office: Patient-First Admin & Scheduling Pro

Heartland Dental; Kissimmee (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Dental Front Office/Business Assistant for Dental Care of Four Corners in Kissimmee, FL. The role offers a Monday–Friday schedule with no weekend work and requires front office experience.

You will support the office by greeting patients, managing calls, scheduling, and handling insurance tasks. Responsibilities include using Dentrix to schedule, file claims, post payments, verify benefits, and explain coverage to patients.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Schedule and confirm appointments using Dentrix for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance payments and patient payments; process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Fast-paced environment

Communication skills

Organizational skills

Dentrix software

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office/Business Assistant for Dental Care of Four Corners in Kissimmee, FL. The role offers a Monday–Friday schedule with no weekend work and requires front office experience.

You will support the office by greeting patients, managing calls, scheduling, and handling insurance tasks. Responsibilities include using Dentrix to schedule, file claims, post payments, verify benefits, and explain coverage to patients.