Front Desk Dental Assistant – Weekdays (Brandon, FL)

Heartland Dental; Brandon (FL); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay

Job summary

Heartland Dental's SmileWright Dentistry in Brandon, FL is hiring a Dental Front Desk Assistant. The role supports front office operations, greets patients, handles phone and email inquiries, and uses Dentrix to schedule appointments.

The successful candidate will have front desk experience, strong communication, and HIPAA awareness. The schedule includes weekday shifts with no weekends, and Heartland Dental offers benefits and career growth.

Qualifications

• Experience working in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Must have HIPAA training and protect PHI.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and records; book appointments for multiple providers.
• Process insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable; explain treatment plan fees.

Skills

Customer service

Communication

Organizational skills

Phone etiquette

Tools

Dentrix

Job description

Heartland Dental's SmileWright Dentistry in Brandon, FL is hiring a Dental Front Desk Assistant. The role supports front office operations, greets patients, handles phone and email inquiries, and uses Dentrix to schedule appointments.

The successful candidate will have front desk experience, strong communication, and HIPAA awareness. The schedule includes weekday shifts with no weekends, and Heartland Dental offers benefits and career growth.