Dental Front Office Assistant

4M Dental Implant Center; Santa Clarita (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Competitive pay

Benefits

Growth opportunities

Travel between Glendale and Valencia

Job summary

4M Dental Implant Center in California is seeking an organized, patient-focused Bilingual Dental Front Desk to join our Glendale and Valencia practices. This role manages front office operations, greets patients, schedules, verifies insurance, collects payments, and supports the Treatment Coordinator in presenting treatment plans.

This position travels between locations and requires English/Spanish bilingualism.

Qualifications

• 2+ years of dental front office experience, preferably in implant or specialty practices.
• Bilingual in English and Spanish preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Manage check-in and check-out processes efficiently.
• Schedule and confirm patient appointments, optimizing provider time.
• Answer calls, respond to inquiries, and route calls appropriately.
• Maintain accurate patient records in the practice management system.
• Collect and post payments, verify insurance, and handle billing inquiries.
• Ensure HIPAA compliance and confidentiality.

Skills

Bilingual English/Spanish

Dental front desk experience

Customer service

Tools

Dentrix

Eaglesoft

Job description

Description

4M Dental Implant Center is seeking an organized, detail-oriented, patient-focused Bilingual Dental Front Desk to join our team in our beautiful new state of the art locations in Glendale and Valencia practices. This role is key to ensuring an exceptional patient experience, from the first phone call to the completion of treatment. The ideal candidate will manage front office operations while providing backup support to the Treatment Coordinator in presenting treatment plans and facilitating patient care.

Starting at $26.00 an hour DOE

Front Desk Administration:

• Greet and welcome patients with professionalism and warmth.
• Manage check-in and check-out processes efficiently.
• Schedule and confirm patient appointments, ensuring optimal use of provider time.
• Answer incoming calls, respond to inquiries, and route calls appropriately.
• Maintain accurate and up-to-date patient records in the practice management system.
• Collect and post payments, verify insurance, and handle billing inquiries.
• Ensure compliance with HIPAA and office confidentiality standards.
  

Team & Office Support:

• Collaborate closely with clinical and administrative teams to ensure smooth daily operations.
• Contribute to a positive, patient-centered, and team-oriented work environment.
• Perform other duties as assigned to support the success of the practice.
  

Requirements

Requirements

• Bilingual in English and Spanish - Preferred
• Minimum 2 years of dental front office experience (implant or specialty experience preferred).
• Strong understanding of dental terminology, procedures, and insurance processes.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar).
• Professional appearance and demeanor.

Why Join Us?

• Competitive pay and benefits
• Supportive team and professional environment
• Growth and training opportunities
• The chance to make a meaningful impact on patients' lives

This position will travel between our Glendale and Valencia practices

Starting at $26.00 an hour DOE

4M Dental Implant Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, protected veteran status, or any other status protected by applicable federal, state, or local law.