Dental Front Office and Billing

Assure Dental Family Care & Braces; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Assure Dental Family Care & Braces in Los Angeles is seeking front office staff to provide excellent patient experiences in our busy dental practice. Responsibilities include greeting patients, managing billing documentation, and assisting with appointment schedules. Ideal candidates should have 1-3 years of dental office experience, strong customer service skills, and preferably be bilingual in Spanish.

Join us to make a difference in people’s lives while enjoying a rewarding work environment and opportunities for growth!

Qualifications

• 1-3 years of dental office experience required.
• Experience with billing processes (PPO, HMO).
• Strong people skills or customer service experience.

Responsibilities

• Greet and assist patients during their dental visits.
• Prepare billing documentation and manage phone communications.
• Collect payments and reschedule appointments as necessary.

Skills

Customer service

Billing preparation

Bilingual (Spanish)

Organizational skills

Computer skills

Job description

• Long Beach: 2 positions available, billing preparation and appointments, bilingual (Spanish)
• Los Angeles (LAX area): 2 positions available, bilingual (Spanish preferred)

We seek people with dental office experience: customer service, check‑out, billing preparation, and next visit appointment making.

Assure offers comprehensive dental treatments to its patients, including General and Cosmetic Dentistry, Orthodontics (Braces), Periodontics (Gum Disease), Endodontics (Root Canal Therapy), Oral Surgery (Dental Implants and Wisdom Teeth) and Pedodontics (Children's Dental Specialist).

Our dental affiliate owns and operates many PREMIER dental facilities under different names in the Greater Los Angeles area. We are a company in growth and we are looking for qualified, team‑oriented people to promote the importance of routine dental health care and our business. We have over 45 years of collective management experience. Our offices are all beautifully appointed with state‑of‑the‑art technology, including digital radiography. While our offices are very busy, we do not operate like a clinic. We desire to attract and retain quality‑oriented staff that have excellent work ethic and communication skills. We pride ourselves on being ethical, consistent and dedicated.

Job Description

Front office staff is considered the first point of contact in the dental office. Team members will ensure that patients receive a great experience from the time they show up and leave from their dental appointment. You will also answer phones, and monitor patient schedules for upcoming appointments. Other related positions include front desk patient check‑out, and patient chart preparation (updating).

Front Office / Check‑Out Primary Responsibilities

• Greeting and helping patients as they complete their dental.
• Prepare billing documentation for the billing process, and answer phones.
• Collect payments due for that day's scheduled appointment.
• Make outbound calls to patients and reschedule broken appointments.

We will provide all necessary training to heighten your skills and enable you to competently communicate with patients and handle assigned operational business tasks. These positions will involve some Saturdays and some evening hours.

Qualifications

Requirements:

• Billing experience (PPO, HMO)
• 1-3 years dental experience required.
• People skills or customer service experience.
• Computer skills.
• Being organized.
• Bilingual in Spanish – a plus.

Additional Information

Join us, do what you love and make a difference in people’s lives!