Dental Front Desk & Treatment Plan Coordinator — 401k & PTO

North American Dental Group (NADG); Raynham (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive PTO

Comprehensive benefits including 401k

Career growth opportunities

Dynamic, engaging work environment

Job summary

North American Dental Group is seeking a Treatment Plan Coordinator / Front Desk Coordinator in Raynham, MA. The role focuses on greeting patients, scheduling, collecting co-pays, and presenting treatment plans with an emphasis on patient care and accurate scheduling to meet production goals.

The ideal candidate has dental front desk experience, excellent phone and interpersonal skills, and proficiency with dental software and Microsoft Office.

Qualifications

• 1 year dental front desk experience preferred.
• Strong communication and customer service skills.
• Proficiency with scheduling, billing, and insurance verification.

Responsibilities

• Greet and schedule patients; collect co-payments.
• Present treatment plans to patients and discuss financing options.
• Keep schedules aligned with production goals and generate reports on performance.
• Educate patients on dental care and treatment options.

Skills

Phone etiquette

Patient scheduling

Treatment plan presentation

Multitasking

Customer service

Office software

Education

Massachusetts Dental Assistant certification

Tools

Microsoft Office

Dental software

Job description

North American Dental Group is seeking a Treatment Plan Coordinator / Front Desk Coordinator in Raynham, MA. The role focuses on greeting patients, scheduling, collecting co-pays, and presenting treatment plans with an emphasis on patient care and accurate scheduling to meet production goals.

The ideal candidate has dental front desk experience, excellent phone and interpersonal skills, and proficiency with dental software and Microsoft Office.