Dental Front Desk & Treatment Plan Coordinator

Excel Dental Bridge St.; Lowell (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO

Paid holidays

Paid sick time

401K with matching

Health insurance

Dental insurance

Mentorship for career advancement

Free parking

& Much More!

Job summary

Excel Dental is seeking a dedicated Dental Treatment Coordinator / Front Desk in Lowell, MA to join a caring, patient-focused team. The ideal candidate is self-motivated, reliable, and enthusiastic about presenting treatment plans while helping keep the doctor’s schedule full.

You will collect co-pays, verify insurance, coordinate treatment plans, maintain accurate patient records, and support office productivity.

Qualifications

• Strong customer service and communication skills.
• Experience verifying insurance eligibility.
• Reliable with ability to work independently and in a team.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Present treatment plans and coordinate to promote high acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Handle various office duties as needed by Practice Management.
• Respond to patient financial inquiries as necessary.

Skills

Customer service

Insurance verification

Reliability

Teamwork / Independence

Bilingual Spanish (preferred)

Job description

Excel Dental is seeking a dedicated Dental Treatment Coordinator / Front Desk in Lowell, MA to join a caring, patient-focused team. The ideal candidate is self-motivated, reliable, and enthusiastic about presenting treatment plans while helping keep the doctor’s schedule full.

You will collect co-pays, verify insurance, coordinate treatment plans, maintain accurate patient records, and support office productivity.