Dental Front Desk / Treatment Coordinator

Excel Dental Bridge St.; Lowell (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO

Paid holidays

Paid sick time

401K with matching

Health insurance

Dental insurance

Mentorship for career advancement

Free parking

& Much More!

Job summary

Excel Dental is seeking a dedicated Dental Treatment Coordinator / Front Desk in Lowell, MA to join a caring, patient-focused team. The ideal candidate is self-motivated, reliable, and enthusiastic about presenting treatment plans while helping keep the doctor’s schedule full.

You will collect co-pays, verify insurance, coordinate treatment plans, maintain accurate patient records, and support office productivity.

Qualifications

• Strong customer service and communication skills.
• Experience verifying insurance eligibility.
• Reliable with ability to work independently and in a team.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Present treatment plans and coordinate to promote high acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Handle various office duties as needed by Practice Management.
• Respond to patient financial inquiries as necessary.

Skills

Customer service

Insurance verification

Reliability

Teamwork / Independence

Bilingual Spanish (preferred)

Job description

Description

EXCEL DENTAL

WWW.OUREXCELDENTAL.COM

Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.

Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!

Responsibilities:

• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Treatment planning and coordinating to promote high-case acceptance
• Review and maintain schedules for productivity
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments, as necessary

Requirements

Qualifications for Dental Treatment Coordinator / Front Desk includes:

• Exceptional People Skills/Customer Service
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits:

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick-Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• & Much More!

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!