Dental Front Desk & Patient Experience Lead

Dental365; Edison (NJ); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Exclusive In-house Dental Program

All benefits for full-time employees

Résumé du poste

Dental365 in Edison, NJ is seeking a Front Desk Coordinator to champion the patient experience in our busy dental practice. You will answer phones, schedule appointments, and help manage patient records using Denticon.

No prior dental experience required, though preferred; training provided. This full-time role offers health and vision insurance, 401(k) with matching, in-house dental program, and a supportive culture focused on growth.

Qualifications

• Front desk coordination experience or skills may apply.
• Customer service experience is valued in patient interactions.
• Healthcare experience is helpful for handling medical information.

Responsabilités

• Answer phones promptly and respond to messages.
• Managing schedules - input and confirm patient appointments.
• Entering new patient records and updating ledgers with accuracy (Denticon).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.
• Prior dental experience is preferred. Open to training the right person with healthcare and customer service experience.
• Exceptional organizational skills to manage multiple tasks efficiently.

Connaissances

Front desk coordination

Customer service

Healthcare experience

Description du poste

Dental365 in Edison, NJ is seeking a Front Desk Coordinator to champion the patient experience in our busy dental practice. You will answer phones, schedule appointments, and help manage patient records using Denticon.

No prior dental experience required, though preferred; training provided. This full-time role offers health and vision insurance, 401(k) with matching, in-house dental program, and a supportive culture focused on growth.