Dental Experience Coordinator

Dental Excellence of Maumee; Maumee (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Dental Excellence of Maumee is seeking a Treatment Coordinator to deliver a welcoming patient experience, build relationships, and guide patients through treatment plans in our Maumee, Ohio practice.

You will manage New Patient onboarding, present financial options, verify insurance, collect down payments, and support practice growth through teamwork and excellent service. Strong communication and a professional presence are essential to success.

Qualifications

• Excellent verbal and written communication skills across patients and staff.
• Strong customer service orientation and problem-solving mindset.
• Professional demeanor and polished presentation in all interactions.

Responsibilities

• Inbound inquiry management: handle new patient calls after certification.
• New patient lifecycle: manage onboarding for all new patients.
• Treatment plan education: explain clinical options and roadmaps clearly.
• Benefits optimization: verify insurance coverages and analyze patient benefits.

Skills

Advanced communication

Service excellence

Constructive demeanor

Collaborative focus

Executive presence

Job description

Dental Excellence of Maumee is seeking a Treatment Coordinator to deliver a welcoming patient experience, build relationships, and guide patients through treatment plans in our Maumee, Ohio practice.

You will manage New Patient onboarding, present financial options, verify insurance, collect down payments, and support practice growth through teamwork and excellent service. Strong communication and a professional presence are essential to success.