Dental Front Desk Concierge — Patient Experience Champion

Dental365; Toledo (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Generous Compensation

Health and Vision Insurance

401(k) Matching

Paid Time Off

In-house Dental Program

Extra Perks

Job summary

Dental365 in Toledo, OH is looking for a Front Desk Coordinator to enhance the patient experience from greeting to checkout. You will manage calls, scheduling, and patient records while supporting the Practice Manager in daily office tasks.

The ideal candidate brings prior dental front desk experience, strong organizational and communication skills, and flexibility to accommodate varying schedules. Competitive pay and benefits are provided for full-time roles.

Qualifications

• Prior dental front desk experience is required.
• Resume showing stable employment history is preferred.
• Excellent organizational skills are essential.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills are required.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answering phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries and direct to appropriate departments.
• Assist with office duties as directed by Practice Manager.

Skills

Dental front desk experience

Perio/Surgical experience

Stable employment history

Organizational skills

Flexibility

Interpersonal communication

Denticon

Tools

Denticon

Job description

Dental365 in Toledo, OH is looking for a Front Desk Coordinator to enhance the patient experience from greeting to checkout. You will manage calls, scheduling, and patient records while supporting the Practice Manager in daily office tasks.

The ideal candidate brings prior dental front desk experience, strong organizational and communication skills, and flexibility to accommodate varying schedules. Competitive pay and benefits are provided for full-time roles.