Dental Call Center Concierge & Scheduling Pro

Dental365; Maumee (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401K with matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Maumee, OH is hiring Call Center Representatives to manage, schedule, and sort all incoming calls for a seamless patient experience. You will warmly greet patients, answer phones, schedule appointments, and input new patient records with precision.

We offer generous compensation ($18-$20/hr) plus health and vision insurance, 401(k) with matching, paid time off, and an exclusive in-house dental program.

Qualifications

• Experience in a call center or healthcare environment; dental experience is a plus.
• Proficient in English with strong written and verbal communication skills.
• Strong interpersonal and customer service abilities.
• Organized with ability to manage multiple tasks efficiently.

Responsibilities

• Warmly greet patients with concierge care.
• Answer phones promptly and manage voicemail.
• Schedule and confirm patient appointments by phone and text.
• Input and update patient records with accuracy.

Skills

Call center experience

Healthcare experience

English proficient

Interpersonal skills

Job description

Dental365 in Maumee, OH is hiring Call Center Representatives to manage, schedule, and sort all incoming calls for a seamless patient experience. You will warmly greet patients, answer phones, schedule appointments, and input new patient records with precision.

We offer generous compensation ($18-$20/hr) plus health and vision insurance, 401(k) with matching, paid time off, and an exclusive in-house dental program.