Dental Front Desk Specialist — Patient Experience Champion

Automatic Data Processing, Inc.; Lansdowne (Delaware County); On-site; USD 18,000 - 28,000; Full time

Job summary

Automatic Data Processing, Inc. Lansdowne, PA seeks a Front Desk Receptionist to be the first point of contact for patients, handling calls, scheduling, and financial transactions.

The role requires a High School diploma and patient-focused service, preferably with dental office experience. Responsibilities include verifying demographics, managing appointments, maintaining records, and ensuring smooth office operations while accommodating evenings and weekends.

Qualifications

• Front Desk Receptionists are first contact for patients and must be friendly and attentive.
• Manage patient flow and financial activities; maintain reception area and office supplies.
• Prioritize accuracy when updating patient demographics and insurance data.

Responsibilities

• Manage incoming and outgoing calls.
• Verify and update patient demographics on charts and in the system.
• Schedule appointments and maintain daily patient flow to maximize provider productivity.
• Prepare charts and schedules for the following day.
• Ensure payments and insurance statements are processed and balanced.

Skills

Front Desk

Customer Service

Scheduling

Education

High School diploma

Job description

Automatic Data Processing, Inc. Lansdowne, PA seeks a Front Desk Receptionist to be the first point of contact for patients, handling calls, scheduling, and financial transactions.

The role requires a High School diploma and patient-focused service, preferably with dental office experience. Responsibilities include verifying demographics, managing appointments, maintaining records, and ensuring smooth office operations while accommodating evenings and weekends.