Dental Front Desk Specialist - Patient Experience & Admin

Heartland Dental; Lilburn (GA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Daily Pay

Job summary

Killian Hill Dental Care in Lilburn, GA is seeking a friendly Dental Receptionist to join our fast-paced, patient-centered team. You’ll manage front office tasks, answer calls, schedule appointments, and help ensure a welcoming experience for every patient.

Experience in a dental setting is a plus but not required; we value strong communication, organization, and a hospitality mindset. Training will cover Dentrix scheduling and patient communications.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI.
• Ability to multitask in a busy office setting.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answer phones, mail, emails, and communications.
• Schedule and confirm appointments in Dentrix for multiple providers.
• File insurance claims and follow up on payments and coverage.
• Support team with Heartland Dental systems to optimize office potential.

Skills

Administrative skills

Customer service

Communication

Hospitality mindset

multitask management

Tools

Dentrix

Job description

Killian Hill Dental Care in Lilburn, GA is seeking a friendly Dental Receptionist to join our fast-paced, patient-centered team. You’ll manage front office tasks, answer calls, schedule appointments, and help ensure a welcoming experience for every patient.

Experience in a dental setting is a plus but not required; we value strong communication, organization, and a hospitality mindset. Training will cover Dentrix scheduling and patient communications.