Dental Front Desk Specialist – Patient Experience

Guardian Dentistry; Arlington (VA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision plan

401k with matching contributions

Paid vacation and holidays

Flexible schedules

Job summary

Guardian Dentistry in Arlington, VA is seeking a dynamic Front Desk receptionist to join our fast-growing team. You will greet patients, manage phones, and schedule doctors and hygienists while ensuring a welcoming patient experience.

The role requires 2–3 years of dental front desk experience, a friendly attitude, strong organizational and interpersonal skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 2–3 years dental front desk experience.
• Professionalism and strong interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Excellent customer service and communication.

Responsibilities

• Completes daily insurance verifications for scheduled patients.
• Greet patients by name and assist them during their visit.
• Serve as the face of the office for patients and callers.
• Confirm all future appointments and scheduling.
• Assist patients with billing questions and concerns.
• Submit insurance claims with proper attachments and narratives.
• Follow up with unscheduled recare or treatment appointments.

Skills

Organizational skills

Communication skills

Interpersonal skills

Customer service

Job description

Guardian Dentistry in Arlington, VA is seeking a dynamic Front Desk receptionist to join our fast-growing team. You will greet patients, manage phones, and schedule doctors and hygienists while ensuring a welcoming patient experience.

The role requires 2–3 years of dental front desk experience, a friendly attitude, strong organizational and interpersonal skills, and the ability to multitask in a fast-paced environment.