Dental Front Desk Specialist - Patient Care & Scheduling

Eastern Dental; Toms River (NJ); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Eastern Dental in Toms River, NJ is seeking a Dental Receptionist to greet patients, answer calls, schedule appointments, and manage front desk tasks with professionalism and care.

The ideal candidate will have experience in healthcare or dental settings, strong communication skills, and the ability to multitask in a fast-paced environment while supporting a team of dental professionals dedicated to high-quality care.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsabilités

• Acknowledge and greet patients upon arriving and leaving.
• Respond to patient questions and/or concerns and escalate if needed.
• Answering telephones, schedule and confirm appointments and manage front desk voicemail.
• Follow up on no shows and cancellation of appointments.
• Register patients from sign in sheet.
• Post charges and payments to patient accounts.
• Maintain the waiting area for patients.
• Perform other tasks as necessary.

Connaissances

Telephone etiquette

Customer service

Strong communication

Multi-tasking

Outils

Denticon

Description du poste

Eastern Dental in Toms River, NJ is seeking a Dental Receptionist to greet patients, answer calls, schedule appointments, and manage front desk tasks with professionalism and care.

The ideal candidate will have experience in healthcare or dental settings, strong communication skills, and the ability to multitask in a fast-paced environment while supporting a team of dental professionals dedicated to high-quality care.