Dental Front Desk: Patient Concierge & Scheduler

ProSmile Holdings, LLC; Toms River (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

ProSmile Holdings, LLC is seeking a Dental Front Desk with experience for full-time work in Toms River, NJ. The role centers on greeting patients, managing appointments, handling financial transactions, and maintaining accurate patient records.

A high school diploma with customer service experience in a dental setting is preferred. The successful candidate will coordinate front desk activities, verify insurance, and support providers by ensuring a smooth patient flow and timely communication.

Qualifications

• High School diploma or equivalent required.
• Customer service background in a dental practice preferred.
• Front desk or reception experience in a dental setting is beneficial.

Responsibilities

• Front Desk Receptionists are the first point of contact with patients and must be friendly and attentive to their needs.
• Manage incoming and outgoing telephone calls and maintain patient communications.
• Verify and update patient demographics and insurance information prior to treatment.
• Schedule and balance patient appointments, ensuring the Providers have a full, timely schedule.
• Handle patient payments, post transactions at check-in/check-out, and reinforce the office financial policy.

Education

High School diploma; customer service background in dental practice preferred

Job description

ProSmile Holdings, LLC is seeking a Dental Front Desk with experience for full-time work in Toms River, NJ. The role centers on greeting patients, managing appointments, handling financial transactions, and maintaining accurate patient records.

A high school diploma with customer service experience in a dental setting is preferred. The successful candidate will coordinate front desk activities, verify insurance, and support providers by ensuring a smooth patient flow and timely communication.