Dental Front Desk Specialist: Patient Care & Scheduling

Specialized Dental Partners; Stoughton (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Flexible Spending Account

Health Savings Account

Life Insurance

Disability Insurance

Employee Assistance Program

Wellness Programs

Job summary

Specialized Dental Partners is seeking a friendly and organized Dental Receptionist to join Endo Center in Stoughton, MA. You will support scheduling, phones, patient intake, and front-office flow in a fast-paced specialty setting.

The role offers full-time schedule, Monday–Friday, 7:00am–3:30pm, with competitive compensation and a comprehensive benefits package for eligible employees. HIPAA compliance and accurate data entry are essential.

Qualifications

• High school diploma or equivalent.
• Customer service, healthcare, scheduling or patient-facing experience.
• Excellent communication and customer service skills.
• Reliable, organized, and detail-oriented.
• Proficiency with computers, including Microsoft Office applications.

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment.
• Schedule and confirm appointments, manage provider calendars.
• Answer phone calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and assist with administrative support as needed.
• Ensure compliance with patient confidentiality and HIPAA regulations.
• Additional responsibilities may be assigned.

Skills

Customer service

Scheduling

Phone etiquette

Communication

Data entry

Microsoft Office

Education

High school diploma

Tools

Office suite

Job description

Specialized Dental Partners is seeking a friendly and organized Dental Receptionist to join Endo Center in Stoughton, MA. You will support scheduling, phones, patient intake, and front-office flow in a fast-paced specialty setting.

The role offers full-time schedule, Monday–Friday, 7:00am–3:30pm, with competitive compensation and a comprehensive benefits package for eligible employees. HIPAA compliance and accurate data entry are essential.