Dental Front Desk Specialist – Patient Care & Scheduling

42 North Dental; Saginaw (MI); On-site; USD 28,000 - 29,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative to join the Great Lakes Family Dental team in Saginaw, MI. You will be the front line of patient communication, helping with appointments, explaining treatment plans, and handling insurance matters.

The role requires a clear speaking voice, a positive, energetic attitude, and comfort with computer systems. You will maintain patient records, ensure HIPAA compliance, and support our dentists by delivering excellent service to patients.

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned

Skills

Clear speaking voice

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative to join the Great Lakes Family Dental team in Saginaw, MI. You will be the front line of patient communication, helping with appointments, explaining treatment plans, and handling insurance matters.

The role requires a clear speaking voice, a positive, energetic attitude, and comfort with computer systems. You will maintain patient records, ensure HIPAA compliance, and support our dentists by delivering excellent service to patients.