Dental Front Desk Specialist – Patient Care & Scheduling

Dental Care Alliance; Miami (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Health, dental, and vision insurance

Life insurance

401(k) plan

Team-oriented environment

Job summary

Dental Associates of Kendall in Miami, FL is seeking a Dental Receptionist to join our clinical team. You will provide a high level of patient care, answer phones, schedule appointments, and assist patients with treatment planning and financial arrangements.

This role supports all staff and patients in a friendly, team-based environment. The ideal candidate has experience in a dental or medical office and exceptional customer service skills.

Qualifications

• Experience in dental/medical office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Responsibilities

• Greet and assist patients upon arrival and dismissal.
• Answer telephones and respond to patient questions per policy.
• Schedule and maintain appointments.
• Register patients and post charges/payments.
• Follow up on no-shows and cancellations.
• Maintain a clean, friendly waiting area.

Skills

Customer service

Phone etiquette

Telephone answering

Insurance knowledge

Job description

Dental Associates of Kendall in Miami, FL is seeking a Dental Receptionist to join our clinical team. You will provide a high level of patient care, answer phones, schedule appointments, and assist patients with treatment planning and financial arrangements.

This role supports all staff and patients in a friendly, team-based environment. The ideal candidate has experience in a dental or medical office and exceptional customer service skills.