Dental Receptionist @ Dental Associates of Kendall

Dental Care Alliance; Miami (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Health, dental, and vision insurance

Life insurance

401(k) plan

Team-oriented environment

Job summary

Dental Associates of Kendall in Miami, FL is seeking a Dental Receptionist to join our clinical team. You will provide a high level of patient care, answer phones, schedule appointments, and assist patients with treatment planning and financial arrangements.

This role supports all staff and patients in a friendly, team-based environment. The ideal candidate has experience in a dental or medical office and exceptional customer service skills.

Qualifications

• Experience in dental/medical office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Responsibilities

• Greet and assist patients upon arrival and dismissal.
• Answer telephones and respond to patient questions per policy.
• Schedule and maintain appointments.
• Register patients and post charges/payments.
• Follow up on no-shows and cancellations.
• Maintain a clean, friendly waiting area.

Skills

Customer service

Phone etiquette

Telephone answering

Insurance knowledge

Job description

Dental Associates of Kendall is looking for a Dental Receptionist in Miami, FL to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.