Dental Front Desk Specialist: Growth, Benefits & PTO

Ideal Dental; Wake Forest (NC); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Résumé du poste

Ideal Dental is seeking a Front Office Associate to be the welcoming first contact for guests, delivering exceptional customer service and supporting our dental team. You’ll manage appointments, assist with financial details, and help maintain a polished, inviting office environment.

Joining our fast-growing dental group means growth opportunities, training, and a culture that values patient-centered care and innovation. Occasional travel to DeNovo offices may be required.

Qualifications

• Excellent customer service and communication skills.
• Ability to engage with guests and provide a welcoming experience.

Responsabilités

• Welcome guests with a warm, friendly first impression as their go-to contact.
• Deliver outstanding customer service ensuring a positive guest experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Connaissances

Customer service

Communication

Guest engagement

Travel (DeNovo Offices)

Description du poste

Ideal Dental is seeking a Front Office Associate to be the welcoming first contact for guests, delivering exceptional customer service and supporting our dental team. You’ll manage appointments, assist with financial details, and help maintain a polished, inviting office environment.

Joining our fast-growing dental group means growth opportunities, training, and a culture that values patient-centered care and innovation. Occasional travel to DeNovo offices may be required.