Dental Front Desk Admin - Training & Benefits

Dentistry of the Carolinas; Gastonia (NC); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental benefits

Long-term disability benefits

Uniforms provided

Paid leave

Bonuses

401k with match

Continuing education stipend

Job summary

Dentistry of the Carolinas in Gastonia is seeking a Front Desk Administrative Assistant to join our friendly, patient-focused team. This full-time role supports front desk operations, scheduling, and daily office flow, while delivering outstanding customer service.

Ideal candidates are organized, reliable, and eager to learn. Dental or orthodontic office experience is preferred but not required; training will be provided for the right person with professionalism and a strong work ethic.

Qualifications

• High school diploma or equivalent.
• Dental or orthodontic office experience preferred but not required.
• Strong customer service and communication skills.
• Ability to manage a multi-line phone system and greet patients warmly.
• Proficiency scheduling and updating patient records.
• Basic computer skills; Open Dental experience is a plus.
• Understanding of HIPAA policies (training provided).

Responsibilities

• Greet patients and check-in at front desk.
• Schedule appointments and update patient records in the system.
• Manage a multi-line phone system and assist callers.
• Support front desk operations and maintain a welcoming environment.

Skills

Customer service

Communication

Phone system management

Attention to detail

Organized

Professionalism

HIPAA compliance

Education

High school diploma or equivalent

Tools

Microsoft Office

Open Dental

Job description

Dentistry of the Carolinas in Gastonia is seeking a Front Desk Administrative Assistant to join our friendly, patient-focused team. This full-time role supports front desk operations, scheduling, and daily office flow, while delivering outstanding customer service.

Ideal candidates are organized, reliable, and eager to learn. Dental or orthodontic office experience is preferred but not required; training will be provided for the right person with professionalism and a strong work ethic.