Dental Front Desk Specialist - Bilingual Patient Services

The HealthCare Connection, Inc.; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan with employer 5

Job summary

The HealthCare Connection, Inc. is seeking a Dental Patient Services Specialist to warmly greet and register patients at our Lincoln Heights Health Center.

You will verify demographics, collect payments, and schedule appointments to ensure a smooth patient flow while supporting the finance team. We value bilingual, customer-focused individuals who thrive in a fast-paced setting and are committed to health equity for all.

Qualifications

• 1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
• Proficiency in Microsoft Office and computer systems
• Familiarity with EHR systems; NextGen experience is a plus
• Ability to multitask in a busy environment with frequent interruptions
• Strong communication and interpersonal skills
• Resume must be attached to be considered

Responsibilities

• Greet and register patients upon arrival
• Verify and update patient demographic and insurance information
• Collect payments and co-pays for services
• Schedule, confirm, cancel, and reschedule appointments
• Assist patients with forms and paperwork
• Work with the Finance department regarding patient balances
• Support administrative and reporting tasks as needed

Skills

Interpersonal communication

Multitasking

Customer service

Tools

Microsoft Office

EHR systems

NextGen

Job description

The HealthCare Connection, Inc. is seeking a Dental Patient Services Specialist to warmly greet and register patients at our Lincoln Heights Health Center.

You will verify demographics, collect payments, and schedule appointments to ensure a smooth patient flow while supporting the finance team. We value bilingual, customer-focused individuals who thrive in a fast-paced setting and are committed to health equity for all.