Bilingual Dental Front Desk & Patient Care Specialist

The HealthCare Connection; Cincinnati (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Short-Term Disability Insurance

403(b) Retirement Plan with employer</

Comprehensive PTO

10 Paid Holidays

Job summary

The HealthCare Connection (THCC) in Cincinnati is seeking a Bilingual Dental Patient Service Specialist to join our Lincoln Heights Health Center front desk team. You will greet and register patients, verify insurance, collect co-pays, and help with forms in a fast-paced, compassionate environment.

Ideal candidates are bilingual in English and Spanish with 1–3 years in a clinical/medical office setting and proficiency in MS Office.

Qualifications

• Bilingual English & Spanish is required.
• 1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred).
• Proficiency in Microsoft Office and computer systems.
• Familiarity with EHR systems; NextGen experience is a plus.
• Ability to multitask in a busy environment with frequent interruptions.
• Strong communication and interpersonal skills.
• Resume must be attached to be considered.

Responsibilities

• Greet and register patients upon arrival.
• Verify and update patient demographics and insurance information.
• Collect payments and co-pays for services.
• Schedule, confirm, cancel, and reschedule appointments.
• Assist patients with forms and paperwork.
• Work with the Finance department regarding patient balances.
• Support administrative and reporting tasks as needed.

Skills

Bilingual English & Spanish

Microsoft Office

EHR systems

Multitasking

Communication

Tools

Microsoft Office

NextGen

Job description

The HealthCare Connection (THCC) in Cincinnati is seeking a Bilingual Dental Patient Service Specialist to join our Lincoln Heights Health Center front desk team. You will greet and register patients, verify insurance, collect co-pays, and help with forms in a fast-paced, compassionate environment.

Ideal candidates are bilingual in English and Spanish with 1–3 years in a clinical/medical office setting and proficiency in MS Office.