Dental Front Desk & Scheduling Specialist

HealthPartners; Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

HealthPartners in St. Paul is seeking a full-time Dental Receptionist at the Wabasha Dental Clinic to serve as the first point of contact for patients. The role emphasizes scheduling, payments, records, and patient inquiries in a busy dental setting.

The position requires strong communication, organization, and customer service skills, with responsibilities spanning appointment coordination, insurance verification, and collaboration with clinicians and staff.

Qualifications

• High school diploma or GED required.
• Formal training in medical reception or equivalent program, or customer service program.
• Two years as medical/dental receptionist or insurance processing.
• Two years in a customer service role.
• One year data-entry on PC-based systems.
• One year customer service experience in last five years.
• Ability to organize work under pressure and handle multiple priorities.
• Excellent oral and written communication skills.

Responsibilities

• Greet patients and manage front-desk communications.
• Schedule patient appointments and coordinate provider schedules.
• Collect and process payments; update patient records.
• Coordinate referrals and transfers with staff or providers.
• Maintain patient records and verify insurance information.
• Support teammates and adapt to changing priorities.

Skills

Customer service

Data entry

Telephone or in-person communication

Organization under pressure

Multitasking

Oral communication

Written communication

English proficiency

Education

High School diploma or GED

Formal training in medical reception or equivalent

Job description

HealthPartners in St. Paul is seeking a full-time Dental Receptionist at the Wabasha Dental Clinic to serve as the first point of contact for patients. The role emphasizes scheduling, payments, records, and patient inquiries in a busy dental setting.

The position requires strong communication, organization, and customer service skills, with responsibilities spanning appointment coordination, insurance verification, and collaboration with clinicians and staff.