Patient Care Coordinator

Socket.dev; Saint Paul (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer matching

Dental insurance

Medical insurance

Vision insurance

Health Savings Account (HSA)

Paid Time Off (PTO)

Annual performance bonuses

Flexible scheduling options

Job summary

Socket.dev is seeking a Patient Care Coordinator for our St. Paul, MN clinic. This entry-level, full-time role serves as the first impression for patients and includes training. Prior dental office experience is preferred but not required.

The position involves front desk duties, scheduling, billing verification, and maintaining HIPAA-compliant patient records in a welcoming environment. Training will be provided and benefits offered.

Qualifications

• High school diploma or equivalent (required).
• Previous customer service, front desk, or administrative experience preferred.
• Dental office experience highly preferred.

Responsibilities

• Answer phones promptly and professionally and direct patient inquiries appropriately.
• Schedule appointments for doctors, dental therapists, and hygienists to ensure efficient provider schedules.
• Verify and update patient billing and insurance information with accuracy and attention to detail.
• Check in patients upon arrival while maintaining privacy, efficiency, and a welcoming environment.
• Update patient forms and scan documentation into patient charts.
• Coordinate interpreter services as needed to support patient care.
• Process incoming and outgoing requests including referrals, record transfers, prescription requests, head start forms, and post-operative calls.
• Process patient payments and ensure accurate posting to provider accounts.
• Maintain a clean, organized front desk and lobby area.

Skills

Customer service

Front desk

Administrative skills

Communication

HIPAA knowledge

Education

High school diploma

Tools

Microsoft Office

Dental software

Job description

Description

Patient Care Coordinator- St. Paul

Location: St. Paul, MN
Employment Type: Full-Time
Compensation: Starting at $22.00 per hour, based on experience

Position Overview

We are seeking a Patient Care Coordinator to join our supportive and fast-paced dental practice in St. Paul, MN. This role plays a critical part in the daily success of our clinic and serves as the first impression for our patients. Professionalism, friendliness, and strong organizational skills are essential.

This is an entry-level position, and training will be provided. Previous dental office experience is highly preferred but not required.

Why Join Our Dental Team?

• Flexible Scheduling: Full-time
• Competitive Pay: Starting at $22.00 per hour, based on experience
• Team-Centered Environment: Work closely with doctors, dental therapists, hygienists, and clinical teams
• Patient-Focused Culture: Be part of a practice that values compassion, professionalism, and excellent service
• Structured Training: Support and onboarding to help you succeed

Benefits

• 401(k) with employer matching
• Dental insurance
• Medical insurance
• Vision insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Annual performance bonuses
• Flexible scheduling options

Responsibilities

• Answer phones promptly and professionally and direct patient inquiries appropriately
• Schedule appointments for doctors, dental therapists, and hygienists to ensure efficient provider schedules
• Verify and update patient billing and insurance information with accuracy and attention to detail
• Check in patients upon arrival while maintaining privacy, efficiency, and a welcoming environment
• Update patient forms and scan documentation into patient charts
• Coordinate interpreter services as needed to support patient care
• Process incoming and outgoing requests including referrals, record transfers, prescription requests, head start forms, and post-operative calls
• Process patient payments and ensure accurate posting to provider accounts
• Maintain a clean, organized front desk and lobby area

Requirements

Qualifications

• High school diploma or equivalent (required)
• Previous customer service, front desk, or administrative experience preferred
• Dental office experience highly preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Attention to detail when handling patient information and financial transactions
• Comfortable using computers, scheduling systems, and Microsoft Office (dental software experience a plus; training provided)
• Ability to maintain patient confidentiality and follow HIPAA guidelines
• Reliable, punctual, and a team-oriented team member

Work Location

• In-person at our St. Paul, MN clinic