Dental Front Desk & Scheduling Coordinator

Northeast Ohio Medical University; Rootstown Township (OH); Vor Ort; USD 26.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

HSA/FSA options

Disability & life insurance

State retirement plan with employer 14

Paid vacation and holidays

On-site Lean Six Sigma training

Zusammenfassung

Northeast Ohio Medical University (NEOMED) is seeking a Front Desk Coordinator for the Bitonte College of Dentistry. You will manage daily clinic front desk operations, scheduling, patient check-in/out, and billing workflows to ensure a welcoming and efficient patient experience.

The role supports students, faculty, and staff within a dynamic dental school environment. The position emphasizes accuracy in scheduling and insurance processes, HIPAA compliance, and collaboration with clinical

Qualifikationen

• High school diploma is required.
• Minimum 3 years of dental front office experience.
• Experience with patient scheduling, insurance verification, and billing practices.

Aufgaben

• Serve as the first point of contact for patients and visitors and manage front desk operations.
• Oversee patient check-in/check-out, scheduling, and billing/invoice processes.
• Verify insurance eligibility and coverage and support claims submission with the billing department.
• Maintain accurate patient records in the EHR system and ensure HIPAA compliance.
• Coordinate student clinic schedules in alignment with rotations and faculty availability.

Kenntnisse

Customer service

Scheduling coordination

Insurance verification

Billing practices

Ausbildung

High school diploma

Associate's degree or equivalent

Tools

Dental EHR systems

Scheduling software

CDT/ ICD codes familiarity

Jobbeschreibung

Northeast Ohio Medical University (NEOMED) is seeking a Front Desk Coordinator for the Bitonte College of Dentistry. You will manage daily clinic front desk operations, scheduling, patient check-in/out, and billing workflows to ensure a welcoming and efficient patient experience.

The role supports students, faculty, and staff within a dynamic dental school environment. The position emphasizes accuracy in scheduling and insurance processes, HIPAA compliance, and collaboration with clinical