Dental Front Desk & Patient Care Coordinator (Full-Time)

Bright Direction Dental LLC.; Elmhurst (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Holiday pay

401(k) with company match

Job summary

Elmhurst Dental Care in Elmhurst, IL is seeking an experienced Full Time Treatment Coordinator to manage front desk duties and support other office areas as needed. Compensation is $24-$27 per hour based on experience. Schedule includes Mondays, Tuesdays, Thursdays, Fridays 6:30 AM–2:30 PM and 7:00 AM–1:00 PM on Saturdays (E/O).

Experience with periodontal cases is preferred; Curve software a plus. Responsibilities include greeting patients, scheduling, verifying insurance, managing

Qualifications

• Proven experience in a front desk or administrative role in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.
• High school diploma or equivalent.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Answer phone calls and address inquiries or direct them to the appropriate department.
• Verify patient information and insurance details.
• Coordinate and schedule appointments based on dentist availability and send reminders.
• Handle appointment cancellations and rescheduling; ensure re-care is booked.
• Maintain accurate patient records and oversee registration and check-in/out processes.
• Process and verify insurance information; collect and record payments; assist with aged receivables collections.
• Coordinate with dental assistants and staff to ensure seamless patient care.
• Address patient concerns and resolve issues related to appointments, billing, or service.

Skills

Front desk experience

Organizational skills

Communication skills

Dental terminology

Dental software

Education

High School Diploma or Equivalent

Tools

Dental Office Software

Job description

Elmhurst Dental Care in Elmhurst, IL is seeking an experienced Full Time Treatment Coordinator to manage front desk duties and support other office areas as needed. Compensation is $24-$27 per hour based on experience. Schedule includes Mondays, Tuesdays, Thursdays, Fridays 6:30 AM–2:30 PM and 7:00 AM–1:00 PM on Saturdays (E/O).

Experience with periodontal cases is preferred; Curve software a plus. Responsibilities include greeting patients, scheduling, verifying insurance, managing