Dental Front Desk Receptionist

Dental-Nook; Colorado Springs (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Dental Nook at Red Rock Canyon in Colorado Springs seeks a friendly front desk team member who welcomes patients, answers phones, and coordinates appointments with warmth and professionalism.

No dental experience is required; we will train, and the ideal candidate is dependable, detail-oriented, and enjoys helping people. You’ll support a positive patient experience through clear communication and a courteous, organized office presence.

Qualifications

• Dental experience is NOT required.
• We are happy to train the right individual on dental-specific tasks and office procedures.
• Previous experience in customer service, hospitality, retail, reception, or another people-focused position is a plus!
• Basic computer proficiency, organizational skills, professionalism, and a willingness to learn are important.

Responsibilities

• Warmly greet patients and create a welcoming, comfortable environment.
• Answer phone calls with friendliness, professionalism, and genuine enthusiasm.
• Build meaningful connections with patients and help them feel valued.
• Schedule, confirm, and coordinate appointments.
• Check patients in and out efficiently.
• Collect payments and maintain accurate records.
• Assist with patient forms and basic administrative tasks.
• Communicate effectively with patients, clinical staff, and other team members.
• Keep the front desk organized, clean, and running smoothly.
• Solve problems and take initiative.
• Help wherever needed to support a positive and efficient office environment.

Skills

Customer service

Communication skills

Multitasking

Punctuality

Organizational skills

Problem solving

Job description

Dental Nook at Red Rock Canyon | Colorado Springs, CO

We’re looking for personality, not just a résumé!

Dental Nook at Red Rock Canyon is a privately owned dental practice looking for a friendly, outgoing, and dependable individual to join our front desk team!

We’re not looking for someone who simply wants to sit behind a desk and answer phones. We’re looking for someone who genuinely enjoys people, takes pride in their work, and understands how much a warm welcome and positive attitude can impact someone’s experience.

Our front desk is the first impression of our practice, and we want that impression to be exceptional!

What You’ll Be Doing:

• Warmly greeting patients and creating a welcoming, comfortable environment.
• Answering phone calls with friendliness, professionalism, and genuine enthusiasm.
• Building meaningful connections with patients and helping them feel valued.
• Scheduling, confirming, and coordinating appointments.
• Checking patients in and out efficiently.
• Collecting payments and maintaining accurate records.
• Assisting with patient forms and basic administrative tasks.
• Communicating effectively with patients, clinical staff, and other team members.
• Keeping the front desk organized, clean, and running smoothly.
• Solving problems and taking initiative
• Helping wherever needed to support a positive and efficient office environment.

Who We’re Looking For

Personality and attitude are everything!

Our ideal candidate is someone who:

• Has excellent customer service skills and genuinely enjoys interacting with people.
• Is naturally friendly, personable, approachable, and welcoming.
• Has strong communication skills, both in person and over the phone.
• Is dependable, punctual, and takes ownership of their responsibilities.
• Can multitask and stay organized.
• Pays attention to detail and follows through on tasks.
• Is comfortable handling payments and basic computer systems.
• Can remain calm, patient, and professional when situations become challenging.
• Has a positive attitude and contributes to a supportive team environment.
• Is willing to learn, receive feedback, and grow professionally.
• Treats every patient with kindness, respect, and discretion.
• Takes pride in providing an exceptional experience, even through the smallest interactions.

Experience & Qualifications:

• Dental experience is NOT required!
• We are happy to train the right individual on dental-specific tasks and office procedures.
• Previous experience in customer service, hospitality, retail, reception, or another people-focused position is a plus!
• Basic computer proficiency, organizational skills, professionalism, and a willingness to learn are important.

What Matters Most to Us:

We believe great customer service goes beyond answering questions and scheduling appointments. It’s about making people feel seen, heard, comfortable, and genuinely cared for.

We value individuals who take initiative, pay attention to the little things, support their coworkers, and bring a positive presence to work each day.

We can teach you our systems and dental terminology. We can’t teach you to genuinely care about people.

If you’re someone who loves connecting with others, enjoys staying busy, and wants to be part of a team that takes pride in the patient experience, we’d love to meet you!