Dental Front Desk Pro | Cross-Train to Assistant

Happy-Smiles-Family-Dentistry; Schaumburg Township (IL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Job summary

Happy-Smiles-Family-Dentistry in Schaumburg Township, IL seeks a Dental Receptionist/Floater to be the friendly first contact for patients and visitors. You will manage in-bound calls, schedule appointments, and support clinic operations while staying HIPAA-compliant and organized.

The role offers potential for full-time work as the right candidate progresses, with compensation negotiable based on skills. dental insurance is provided as a benefit.

Qualifications

• Experience in a dental office setting and front desk operations.
• Strong computer skills and familiarity with dental terminology and coding for accurate records.
• Excellent customer service and clear communication in person and over the phone.
• Bilingual abilities are a plus for serving diverse patients.
• Commitment to HIPAA compliance and confidentiality.

Responsibilities

• Greet patients, verify appointments, and manage check-in/check-out.
• Schedule appointments using dental software and coordinate with staff.
• Gather insurance information while maintaining HIPAA standards.
• Review records and ensure confidentiality in documentation.
• Handle calls professionally and manage inquiries and follow-ups.
• Maintain accurate documentation of interactions, care plans, and billing.
• Assist with filing, data entry, and office supplies; cross-train for sterilization tasks.

Skills

Front desk operations

Customer service

Communication

Bilingual abilities

Organization

Tools

Eaglesoft

Job description

Happy-Smiles-Family-Dentistry in Schaumburg Township, IL seeks a Dental Receptionist/Floater to be the friendly first contact for patients and visitors. You will manage in-bound calls, schedule appointments, and support clinic operations while staying HIPAA-compliant and organized.

The role offers potential for full-time work as the right candidate progresses, with compensation negotiable based on skills. dental insurance is provided as a benefit.